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About insurance

If your insurance requires a referral from your primary care physician, you must obtain it before your visit. If a referral is required and you are unable to obtain it before your appointment, you will be asked to reschedule or to pay for your visit in full.

We do not file all types of insurance and some procedures, such as in vitro fertilization, are not covered by some insurance providers. If you have any questions about your insurance coverage, our Patient Accounts Department will be glad to help you. Call them at (502) 271-5996, 8:00AM - 4:30PM, Monday through Friday.

If you want to have a procedure that your insurance provider doesn’t cover, Capital One Healthcare Finance offers a flexible monthly payment option through The Fertility Center at University OB/GYN Associates. University Women’s HealthCare IntegraMed Optionsis now an affiliate of IntegraMed™ ofAmerica, Inc., which offers a Shared Risk® Refund Program for fertility treatment. Learn More>

Infertility Program Patients

When you arrive for your appointment with the physician, you MUST provide written documentation from your health insurance carrier of infertility benefits and coverage.

  • If you do not provide the written documentation of such coverage, you will be expected to pay for the service on the date of your appointment.
  • If you do not have infertility coverage, you will be expected to pay for the service on the date of your appointment.
  • If you are not prepared to pay, you will be asked to reschedule your appointment.
University OB/GYN Associates does not accept the responsibility of negotiating claims with insurance companies or other persons. The patient is responsible to University OB/GYN Associates for payment of accounts within a reasonable time, regardless of the status of a claim. When a claim is pending or when treatment takes an extended period of time, we will be glad to help you find ways to arrange a payment plan.